What is the withdrawal fee?

A small service fee (a percentage of the amount) plus the network fee shown next to each network. Both are deducted from the amount you type, and the summary shows the net the recipient gets before you confirm. Trades themselves are free.

Yes, per network. It is shown next to the network and under the amount box, and the page tells you when your amount is below it.

Why does my withdrawal say Awaiting review?

Each withdrawal is checked by our team before it is sent. It is usually quick, and you can cancel it while it waits.

Why can't I withdraw the USDT I just received from a trade?

USDT from a trade is held for 12 hours so that a seller's appeal can be settled. It can still be sold or used for another trade straight away.

I sent to the wrong address. Can it be reversed?

No. Blockchain transfers can't be reversed, which is why you check the address and network first. If you cancelled it while it was awaiting review, the amount is back in your wallet.

How to withdraw USDT from your wallet

Withdrawing sends USDT from your wallet to an address you control on another network, like a hardware wallet or an exchange. It takes a few minutes, and every withdrawal is checked before it goes out.

Go to Withdraw Create a free account

Step by step

Step 1
Open Wallet, then Withdraw
Tap Wallet, then Withdraw. You can only withdraw USDT that is available in your wallet: coins locked in escrow or reserved for an open sell ad are not included. USDT you receive from a trade is held for 12 hours first, so a seller's appeal can be settled.
Step 2
Choose the network
Pick the network your receiving address is on (TRON, BNB Chain, Ethereum or Aptos). Each option shows its fee and its minimum withdrawal. The network has to match the address: coins sent to an address on a different network are usually lost.
Step 3
Paste the address
Paste the destination address and read the first and last characters back against your wallet. You can save an address under payment details so you don't have to paste it every time. For a large amount, send a small test first.
Step 4
Enter the amount
Type the amount to take from your wallet, or tap Max for everything. The summary shows the service fee and the network fee that come off it, and the net amount the recipient gets.
Step 5
Confirm with your authenticator code
If you turned on two-factor authentication (recommended), enter the 6-digit code from your authenticator app to confirm. Without 2FA anyone who gets into your account could withdraw, so turn it on under security settings.
Step 6
Wait for the review
Our team reviews each withdrawal before it is sent. While it says Awaiting review you can cancel it, and the amount and fee go straight back to your wallet.
Step 7
Follow it until it completes
The withdrawal moves through Awaiting review, Signing, On its way and Completed, and shows the transaction hash once it is sent. Paste the hash into the network's block explorer to see it arrive.

Before you press confirm

The address is yours, on the network you selected.
You checked the first and last characters of the address.
The amount you type is taken from your wallet; the service fee and the network fee are deducted from it and the recipient gets the net.
Never withdraw to an address someone sent you in a chat or asked you to use. Support will never ask you to move your coins.

How to withdraw USDT from your wallet

Step by step

Open Wallet, then Withdraw

Choose the network

Paste the address

Enter the amount

Confirm with your authenticator code

Wait for the review

Follow it until it completes

Before you press confirm

Questions people ask

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